Delivery Information

Shipping Policy

Our aim is to package and post orders within 24 hours of receipt. Our delivery costs cover standard nationwide delivery. Order online anytime or call us to speak to one of our team for more information.

Returns Policy

Our exchange policy is within 7 days of recieving your product(s). If 7 days has gone by since your purchase, and we haven't recieved notification from you of wanting an exchange, we won't offer you the exchange. To be eligible for an exchange, you must contact Enlightened Beauty to inform us of your needs.. It must also be in the original packaging. Several types of goods are exempt from being exchanged, including products which aren't sanitarily closed. ex: open containers, products that can't be used again on professional backbar. We do not accept products that are intimate or sanitary goods. Some health and personal care items are also non-exchangable. To complete your exchange, we require that you retun it to our store, so we can talk with you about the best product to exchange it for. Please do not send your purchase back to the manufacturer. If you are not 100% satisfied with your purchase, you can exchange the product with another product that suits your needs better. Any product you exchange must be in the same condition you received it and in the original packaging. We will only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at enlightenedbeautysalon.com, or call or text our salon number at 17012055361. To exchange your product(s), simply drop into our salon or ship your product back to us at 2108 University Dr S #104A Fargo, ND, 58103. You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. We will gladly ship out another replacement or new product of your choosing upon receiving your defective or unwanted product.