Terms & Conditions
Welcome to the Seasons 5 Spa Retreat Online Store. By purchasing products or gift vouchers from our store, you agree to the following terms and conditions:
Purchases: All prices are listed in AUD and are subject to change without notice. Payment must be made at the time of purchase.
Gift Vouchers: Gift vouchers can be purchased online and are valid for use at Seasons 5 Spa Retreat. Digital gift vouchers are sent immediately to the provided email address. If you prefer a physical copy, please contact us to arrange a pick-up at our location. Gift vouchers are non-refundable, cannot be exchanged for cash, and are valid for 12 months from the date of purchase.
Pick-Up Only: All products and gift vouchers must be picked up in person at Seasons 5 Spa Retreat. We do not offer shipping or delivery services.
Returns and Refunds: We do not offer refunds or exchanges on products purchased unless they are faulty. Please contact us immediately if there is an issue with your order.
Privacy: Seasons 5 Spa Retreat respects your privacy. We will only collect and use personal information that is necessary for our business purposes, and for the health and safety requirements of its staff.
Liability: Seasons 5 Spa Retreat is not responsible for any damages or loss incurred due to the use of our products or services.
Amendments: We reserve the right to update or modify these terms and conditions at any time without prior notice.
By purchasing from our store, you agree to comply with these terms. If you have any questions, please contact us at (03) 8376 5300 or spa@seasons5.com
Purchases: All prices are listed in AUD and are subject to change without notice. Payment must be made at the time of purchase.
Gift Vouchers: Gift vouchers can be purchased online and are valid for use at Seasons 5 Spa Retreat. Digital gift vouchers are sent immediately to the provided email address. If you prefer a physical copy, please contact us to arrange a pick-up at our location. Gift vouchers are non-refundable, cannot be exchanged for cash, and are valid for 12 months from the date of purchase.
Pick-Up Only: All products and gift vouchers must be picked up in person at Seasons 5 Spa Retreat. We do not offer shipping or delivery services.
Returns and Refunds: We do not offer refunds or exchanges on products purchased unless they are faulty. Please contact us immediately if there is an issue with your order.
Privacy: Seasons 5 Spa Retreat respects your privacy. We will only collect and use personal information that is necessary for our business purposes, and for the health and safety requirements of its staff.
Liability: Seasons 5 Spa Retreat is not responsible for any damages or loss incurred due to the use of our products or services.
Amendments: We reserve the right to update or modify these terms and conditions at any time without prior notice.
By purchasing from our store, you agree to comply with these terms. If you have any questions, please contact us at (03) 8376 5300 or spa@seasons5.com
Phorest Online Retail Services (Phorest Salon Software is a service from nDevor Systems Ltd., registration number 369210 with address of 9 Anglesea Row, Dublin 7, Ireland) provides an online retail software service to Seasons 5 Spa Retreat. Phorest's website's server, or the servers of companies that are used to operate this site, may place a "cookie" on your computer in order to allow you to use the website and to personalize your experience. Cookies allow us to recognize your computer while you are on our website and help customize your online experience and make it more convenient for you.