Delivery Information

Shipping Policy

Our aim is to package and ship orders within 3 business days of receipt.

Standard nationwide shipping is $10, with FREE shipping on orders of $75 or more.

Orders may be placed online at any time. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, delivery times may vary depending on the shipping carrier and destination.

Please make sure your shipping address is complete and correct before submitting your order.

For questions regarding your order or shipping, please contact Salon de Weave, and one of our team members will be happy to assist you.

Returns Policy

We want you to be happy with your purchase from Salon de Weave. If you need to return an eligible item, please review our return policy below.

Returns
Returns are accepted within 14 days of purchase with a receipt or proof of purchase.

To be eligible for a return, merchandise must be unused, unopened, and in its original condition and original packaging.

For health, hygiene, and safety reasons, opened or used hair care and beauty products cannot be returned or exchanged.

Hair Extensions
For health and hygiene reasons, hair extensions may only be returned or exchanged if they are unused, unworn, unaltered, and in their original unopened packaging with all original seals, ties, tags, and packaging intact.

Hair extensions that have been opened, worn, installed, brushed, combed, cut, colored, washed, chemically treated, or otherwise altered are final sale and cannot be returned or exchanged.

Sale & Final Sale Items
Sale, clearance, promotional, and items marked Final Sale cannot be returned or exchanged.

Damaged, Defective or Incorrect Items
Please inspect your order when you receive it. If your item arrives damaged or defective, or if you receive the wrong item, please contact Salon de Weave as soon as possible so we can review the issue and make it right.

Refunds
Once your return is received and inspected, we will notify you whether your return has been approved.

Approved refunds will be issued to the original method of payment. Please allow additional processing time for your bank or credit card company to post the refund to your account.

Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges are non-refundable, except where required by law or when the return is due to an error by Salon de Weave.

Eligible products may also be returned in person to Salon de Weave.

Questions About a Return
If you have questions about a return or exchange, please contact Salon de Weave before returning your merchandise.