Delivery Information

Shipping Policy

Our aim is to package and ship orders within 24 hours of receipt. Our delivery costs cover standard nationwide delivery. Order online anytime or call us to speak to one of our team for more information.

Returns Policy

1. **Final Sale Items:** Opened skin care, makeup, hair tools, hair brushes/combs, and hair accessories and general merchandise are considered final sale. Due to hygiene and safety reasons, we are unable to accept returns or offer refunds for these items.

2. **Return Eligibility:** For all other merchandise, we gladly accept returns within 14 days from the purchase date. To qualify for a return, please ensure you have the original receipt.

3. **Store Credit:** If your return meets the above criteria, we will issue store credit for the returned merchandise. This store credit can be used towards future purchases within our store.

We recommend thoroughly reviewing your purchase upon receipt to ensure it meets your expectations. Should you have any questions or concerns regarding our product return policy, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction with our products.