Delivery Information

Shipping Policy

SHIPPING OPTION: Please allow 48 hours from purchase for order fulfillment and to allow us ample time to get your items to the post office. Please understand that we cannot guarantee an arrival date, as inclement weather, mail shipping times and shipping destination might affect how long it takes to receive your order. Shelley's Hair Body and Skin is not responsible if items are lost, stolen or damaged during mail transit. All shipped items are non-returnable and non-refundable. Please feel free to call the salon at 254-939-7722 for any questions about your order.

Returns Policy

Any items or products purchased on our online store are non-returnable and non-refundable. Please ensure that you are choosing the correct products for your at home care regimen. If you have any questions, or would like a consultation/recommendations from our expert service providers about our products, please feel free to call our salon at 254-939-7722.