Delivery Information

Shipping Policy

Our aim is to package and post orders within 24 hours of receipt. Our delivery costs cover standard nationwide delivery. Order online anytime or call us to speak to one of our team for more information.

Returns Policy

Exchanges: Concerning purchases, we will gladly exchange an unused Aveda product that was purchased in our salon for another product, though promotional pricing will not be extended. 
 
Returns: Aveda products may be returned if 50% or more of the product is left.  
Returns are eligible for in-store credit only. 
 
Only items that have been purchased directly from Serenity Couture Salons, can be returned to Serenity Couture Salons. Aveda products purchased through other Aveda retailers must be returned in accordance with their respective returns and refunds policy.