Delivery Information

Shipping Policy

Our aim is to fill orders within 24 business hours of receipt. All orders are for pick-up only. Order online anytime or call us to speak to one of our team for more information.

Returns Policy

Our pick up policy lasts for 30 days. If 30 days have gone by since your online purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a refund, you must return the item with 14 days from pick-up, your item must be unused and in the same condition that you received it, and must also be in the original packaging. ALL exchanges and returns are eligible from 14 days of the original pick-up date. Purchased items that have been slightly used can be exchanged for a product of equal or lesser value with salon credit given for the remaining balance. To be eligible for a return, your item must be unused, unopened, and in the same condition that you purchased it.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials. Some health and personal care items, such as Jane Iredale and Functional Chocolate, are also non-returnable. Only regular priced items may be refunded, unfortunately sale or clearance items cannot be returned or refunded. To complete your return, we require a receipt or proof of purchase and must be refunded in the original form of payment. Please do not send your purchase back to the manufacturer.