Terms & Conditions

SALT Hair + Body — Online Store Terms & Conditions
By purchasing products through the SALT Hair + Body online store, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

    • General Information
      These Terms & Conditions apply to all purchases made through the SALT Hair + Body online store. By using this website, you acknowledge that you have read, understood, and agreed to these terms.

      We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

       
      Product Information
      We do our best to ensure all product descriptions, images, pricing, and information listed on our website are accurate and up to date. However, occasional errors may occur, and we do not guarantee that all information will always be completely error-free.

      Products should always be used as directed. SALT Hair + Body is not responsible for any reactions, sensitivities, or outcomes resulting from misuse of products purchased through our online store.

      If you are unsure whether a product is suitable for you, we recommend contacting our team before purchase.

       
      Orders & Payments
      All orders are subject to availability and confirmation of payment.

      Once an order has been placed, you will receive a confirmation email. SALT Hair + Body reserves the right to refuse or cancel any order if necessary, including in cases of pricing errors, suspected fraud, or product unavailability.

      All prices listed are in AUD (Australian Dollars).

       
      Shipping & Delivery
      Shipping times are estimates only and may vary depending on your location and courier delays.

      SALT Hair + Body is not responsible for delays caused by third-party delivery services once your order has been dispatched.

      Customers are responsible for ensuring shipping details provided at checkout are correct.

       
      Returns & Exchanges
      Due to hygiene and safety reasons, we may not accept returns on opened or used products unless deemed faulty.

      If you believe your item is faulty or incorrect, please contact us within 7 days of receiving your order with your order details and photos where applicable.

      Approved returns must be sent back in original condition.

       
      Website Use
      You agree not to use this website for any unlawful purpose or in any way that may damage, disrupt, or interfere with the website or its services.

      Unauthorised use of this website may give rise to a claim for damages and/or be considered a criminal offence.

       
      Third-Party Links
      Our website may contain links to third-party websites for your convenience. SALT Hair + Body is not responsible for the content, policies, or practices of any third-party websites.

       
      Copyright & Intellectual Property
      All content on this website, including images, branding, logos, graphics, text, and design elements, is the property of SALT Hair + Body unless otherwise stated.

      Content may not be copied, reproduced, or used without written permission.

       
      Privacy
      Your privacy is important to us. Any personal information collected through our website is handled securely and used only for purposes related to your order, customer service, or marketing communications you have opted into.

      We do not sell or share your personal information with unrelated third parties unless required by law.

       
      Limitation of Liability
      To the maximum extent permitted by law, SALT Hair + Body is not liable for any indirect, incidental, or consequential damages resulting from the use of products or this website.

      All use of this website and products purchased is at the customer’s own risk.

       
      Online Store Support & Contact
      For all enquiries relating to online orders, shipping, returns, or products purchased through the SALT Hair + Body online store, please contact us via email only.

      As our salon team may be with clients during business hours, we kindly ask that online store enquiries are not made via phone call to the salon.

      Email: salthairandbody@gmail.com

      We will respond to all online store enquiries as soon as possible during business hours.

       
      SALT Hair + Body
      Blonde & Colour Specialists
      Hamilton Hill